Returns, Refunds & Exchanges

The wallpaper is custom made to fit your wall and cannot be returned or exchanged.
We take upmost care when printing your mural and as it is custom made to fit your wall, it will be your responsibly to check your measurements to what we have supplied on your quote.

Printing wallpaper is an advanced process and on very rare occasions, mistakes can be made. Always check the wallpaper before hanging it to ensue there are no production defects. If you find any flaws, please contact us before you start to install the wallpaper.

Any damage that may happen on install is not the responsibility of Back to the Wall, however we will help in any way to rectify any problems you may have.

The images of our murals and room settings on our site are for visual purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer or phone’s display of the colours / brightness will accurately reflect the colour of the final products. Your Products may vary slightly from the images you see on screen.

 

Another question, perhaps?

Relda +64 21 666 290 | Email: relda@backtothewall.co.nz 
Jo +64 27 611 6144  | Email:  jo@backtothewall.co.nz


LOVE OUR DESIGNS?

Our Materials

We are using advanced, eco-friendly digital latex printing technology and use non-PVC material while printing your mural wallpapers. Besides your mural having amazing vivid colours, high-definition detail, ultra smooth finish, it ensures that your wallpaper is non-toxic, flame resistant, easy to install or remove and lasts for years!

 

 

Customers are requiring compliance with legal regulations including documented proof that environmental standards are met so it’s important to our business and brand that we are supplying this for our customers.

The water-based Latex Inks we use offer a healthier solution from the studio to the customer’s wall and the recycling of consumables.  Our Inks meet a range of stringent human health criteria represented by UL ECOLOGO® and GREENGUARD GOLD Certifications.5 ,6. In addition, our murals use Latex Inks on PVC-free Wall Paper and meet AgBB criteria for health-related evaluation of VOC emissions of indoor building products.7 These prints are rated A+ (very low-emission)

Another question, perhaps?

Relda +64 21 666 290 | Email: relda@backtothewall.co.nz 
Jo +64 27 611 6144  | Email:  jo@backtothewall.co.nz